This guide will walk you through the process of updating your platforms connected admin account.
Completing the process will result in platform connection updates. The applied admin account receives ownership of Quarantined files.
To learn more about the "Quarantined" files action click here.
STEP ONE:
Sign into your Cloud Access Monitor instance.
STEP TWO:
From Audit & Control select the Global View "Edit" icon for your desired Cloud Environment.
(Global Views will show all accounts in your domain, while filtered views will show only users for that view.)
STEP THREE:
Update the "Admin Email" field using a single admin account.
Using a service account is best practice. Super Admin(Google)/Global Admin(Microsoft) role is required.
Click "Save" to apply the field update.
STEP FOUR:
Email [email protected] to indicate the admin connection update.
(Without support alert the account change will apply during our weekly instance update schedule.)