Skip to main content

How to Chat to individual students

This guide will show you how to send Chat messages to individual students and how students can send Chat messages

Updated over a week ago

STEP ONE:

Click the Arrow icon to show the Chat section. Click the Dropdown Arrow next to Announcements to select the Specific Student you want to send a Chat message.


STEP TWO:

Ensuring you have selected the correct student to send a Chat message. Select the Text Field and type your Message. When you have finished your message click Send to send the Chat message to the student.


STEP THREE:

Your sent Chat Message will appear in the Chat log to the student.


STEP FOUR:

The Chat Message to a student will appear as a browser notification.


STEP FIVE:

A student can send a Chat Message back. First they will need to click on the browser extension with the Shield and REC.


STEP SIX:

Clicking on the browser extension with the Shield and REC will show the Chat window.


STEP SEVEN:

The student can click into the Text Field and type their Chat message. Once finished they can press Send to send the Chat Message.


STEP EIGHT:

The Chat log will show the Chat message once sent.


STEP NINE:

New Chat messages from a student will appear as notification and appear in the Chat Log for that student.

Did this answer your question?