ManagedMethods

Devices can be enabled for tracking. For privacy reasons tracking can only be enabled for up to 24 hours. Geolocation results are determined by proximity to nearby Wi-Fi signals.

<i><b>Note:</b> Location accuracy can vary due to a variety of factors. This feature is not intended for forensic or legal purposes.</i>

Navigate to Devices by clicking the <code>Device</code> tab at the top of the page.

Identify the Device you want to track using the various <code>Filter</code> options:

- <code>ManagedStatus(es)</code> - Whether the device is a managed device or not
- <code>Organizational Unit</code> - Which OU the device belongs to.
- <code>Email</code> - Email address of the account that logged into a device.
- <code>Last Heard From Between</code> - A date range for devices that have checked in with the server between the selected times.
- <code>Lost or Stolen Status</code> - Device lost or stolen status.

within the <code>Actions</code> column to start tracking. Confirm action by selecting "Track".

1. Navigate to Devices by clicking the <code>Device</code> tab at the top of the page.
2. Identify the Device you want to track using the various <code>Filter</code> options:
   - <code>ManagedStatus(es)</code> - Whether the device is a managed device or not
   - <code>Organizational Unit</code> - Which OU the device belongs to.
   - <code>Email</code> - Email address of the account that logged into a device.
   - <code>Last Heard From Between</code> - A date range for devices that have checked in with the server between the selected times.
   - <code>Lost or Stolen Status</code> - Device lost or stolen status.
3. Click
   
   within the <code>Actions</code> column to start tracking. Confirm action by selecting "Track".

within the <code>Actions</code> column to stop tracking. Confirm action by selecting "Stop Tracking".

If "Tracking" address was found it will be removed from the "Last Known Location" column.

1. Click
   
   within the <code>Actions</code> column to stop tracking. Confirm action by selecting "Stop Tracking".
2. If "Tracking" address was found it will be removed from the "Last Known Location" column.

If reported by the device a "Tracking" label and address will display within the "Last Known Location" column. Result times may vary based on network access and Google's Chrome browser activity.

Clicking the address result will provide a map pop up and location pin indicator for reference.

1. If reported by the device a "Tracking" label and address will display within the "Last Known Location" column. Result times may vary based on network access and Google's Chrome browser activity.
2. Clicking the address result will provide a map pop up and location pin indicator for reference.

Tracking Device Management

Email Support

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Tracking Device Management

Overview

Enable Device Tracking

Disable Device Tracking

Reviewing Device Tracking Results