Console Users is where you control who can sign in to the Content Filter console and what each person is allowed to do. Every console user is an account (usually identified by an email address) that has one or more roles assigned to it, and those roles determine which areas and actions are available once the user logs in.
What this guide covers
Before you begin: Open the console and go to Admin › Console Users. You will see the list of everyone who currently has access, along with the roles assigned to each person. You need administrator access to view and manage console users.
The Console Users page, reached from the Admin menu in the top navigation.
Reviewing the console users list
The main table lists every console user along with their assigned roles. Use the Filter panel at the top to narrow the list: start typing in the Console User field to search for a specific person, then select Search, or select Reset to clear the filter. Longer lists are paged; use the page numbers and the per-page selector on the right to move through them.
Each row shows a console user and the role badges assigned to them.
Column | Description |
Console User | The account that can sign in to the console, usually an email address. |
Role(s) | One or more role badges (for example CF_ADMIN, CM_ADMIN, CM_TEACHER) showing what the user can access. A user can hold several roles at once. |
Actions | Edit (pencil) and delete (trash) controls for the user. Some protected accounts show these controls greyed out and cannot be changed here. |
Adding a console user
Select Add in the top right to open the Add Console User window. Enter the user in the Console User field — this is the username (usually email) of the user — then choose one or more roles under Role(s) and select Save.
The Add Console User window with the username field and role checkboxes.
Roles are listed as either Built-in (the standard CF_ADMIN, CM_ADMIN and CM_TEACHER roles) or Custom, and a custom role may be marked Resource Scoped so its permissions apply only to specific resources. When a user has more than one role, permissions and resource scopes are combined across all selected roles, and broader scopes — including roles with no resource restrictions — take precedence.
Editing a user’s roles
Select the edit (pencil) control on a user’s row to open the Edit Console User window. The Console User field is read-only here — you cannot rename an existing account — but you can change which roles are assigned by selecting or clearing the checkboxes, then choosing Save.
The Edit Console User window: the username is locked and the current roles are pre-selected.
Removing a console user
To remove someone’s access, select the delete (trash) control on their row in the Actions column. This revokes the account’s access to the console. Protected accounts show the action controls greyed out and cannot be removed from this page.
The Actions column: an enabled row shows active edit and delete controls; protected rows are greyed out.
Note: Removing a console user is a destructive action that takes effect immediately. Confirm you have the right account selected before deleting.
Related guides
Overview – Roles
Overview – Console User Activity
Overview – Directory Accounts
Overview – Directory Groups