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Why Is Activation Not Completing?

Certain events can result in failed or pending activations.

This guide outlines the common checks to ensure platform activation completes smoothly.


Confirm Google "Super Admin" Role

​First check the admin account used on activation guide steps.

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Does it have Google's "Super Admin" role assigned?


Check Deployment Scope

Activation requires install to all domain users.

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Did your install apply to "Everyone" or "Certain Groups"?


Validate Registration Inputs

Confirm admin account and platform URL submission.

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Were inputs applied and submitted successfully?


For other questions or concerns please email [email protected]

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