ManagedMethods

Cloud Monitor

Student Safety Teams- A High Level Overview

"Your connection is not private" Showing When Navigating to Platform.

"Your connection is not private" When Navigating to Platform URL

Do I need to use a Super Admin Account?

Phishing - Google Doc Share (What To do)

What Should I Be Looking For?

Create Custom Roles - Examples

How Does ManagedMethods Handle Data?

Why Is My Site Hosted On managedmethodsdev.com

Does ManagedMethods Retain Any Data?

How Cloud Monitor Works

I've Lost My Password and/or Login Credentials.  What Should I Do?

I'm Seeing a Lot of Logins Outside of My Country, What Should I Do?

Risk and Policy Difference

How Do I Prevent Risky Behavior?

Most Frequently Asked Questions

Checking Summary Data Points

Summary Page

Why does Device Analyzer show data from past years but nothing recent?

Accounts Tab

Where Do Quarantined Files Go?

Files & Folders Tab

Where Do Quarantined Emails Go?

Can't Find Existing Email

Emails Tab

Abbreviated Default Risk Names

Risks Tab

How Does Cloud Access Monitor Scan for Malware?

I Suspect a File Flagged as Containing Malware is a False Positive.  How Can I See Why it Was Flagged?

Malware Tab

Why is App "Name" all numbers?

How To Update an App Policy

What Makes an App Considered Risky?

Why is a Known Trusted App Being Flagged as High or Critical Risk?

How Can I Exclude a Trusted App That Has a High Risk From Our App Policy?

Apps Tab

What Can I Do to Prepare for Policy Configuration?

Why Am I Getting So Many Policy Violation Emails?

Why is My Policy Sending Me Emails But Not Taking Action on Content/Users/Apps?

Why Am I Not Getting Policy Notification Emails As Soon As They Happen?

Why Did an Email That Violates One of My Policies Still Get Sent?

How Can I Create a Custom Policy?

Policies

How Do I Generate a Report?

Can I Schedule a Report to be Emailed On a Regular Basis?

How Do I View/Edit My Current Scheduled Reports?

Reports

How Does OneRoster Data Sync?

Why Are Students Not Connecting To Active Class Session?

Classroom Manager

Email Support

Find answers and get help from Intercom Support and Community Experts

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